What is BakeOrder?
BakeOrder is a marketplace connecting customers looking for cakes and other baked goods with local independent bakers.
Is BakeOrder only for cakes?
No. Cakes are a major focus, but customers can also request cupcakes, cookies, brownies, pastries, pies, dessert tables and other baked goods.
Can I request a custom cake?
Yes. Custom-order requests are one of the primary ways to use BakeOrder.
Can I upload a picture of a cake I like?
Yes. Inspiration photos can help communicate the style you’re looking for.
Can I tell bakers my budget?
Yes. Customers can provide a target budget when creating a request.
Am I obligated to choose a baker who sends me an offer?
No. You decide whether any of the offers are right for you.
Is my order confirmed when I send a request?
No. A request becomes a confirmed order only after the baker accepts the order and the required transaction steps are completed.
Can a baker decline my request?
Yes. Bakers decide which projects they are able and willing to accept.
How do I know whether a baker is good?
Review their portfolio, profile, star rating and feedback from verified BakeOrder customers.
How are payments handled?
Payments for marketplace orders are processed through BakeOrder.
Can I pay a baker outside BakeOrder?
Orders initiated through BakeOrder are intended to remain within the platform, including payment.
Can I message a baker before choosing them?
BakeOrder provides in-platform communication so order details can be discussed without moving the transaction outside the marketplace.
Can I become a baker on BakeOrder?
Yes. Bakers can create a baker account, build a profile and respond to available customer opportunities.
Does every baker have to accept my request?
No. Bakers are independent providers and decide which orders they want to take.
Is delivery available?
Availability depends on the baker. Some may offer delivery, others pickup, and some may offer both.
